Return and Exchange
BagLuxe Return and Exchange Policy
At BagLuxe, we strive to ensure you are fully satisfied with your purchase. If not, we offer hassle-free returns and exchanges according to the conditions outlined below.
Domestic Returns and Exchanges:
- Eligibility: Items must be returned within 3 days of delivery , unused and in original condition with tags attached. Damaged or altered items are not eligible.
- How to Return: Contact us at bagluxe09@gmail.com or +91 98154 41546 within 3 days of receiving your order. Once approved, detailed return instructions will be provided. Items should be securely packed in original packaging with proof of purchase.
- Exchanges: If the desired item is unavailable, store credit or a refund will be issued. All online purchases must be returned through courier partners.
- Refunds: Once the returned item is received and inspected, refunds will be processed within 7-10 business days to the original payment method. Note that original shipping costs are non-refundable.
Non-Returnable Items:
Damaged or Defective Items:
If you receive a damaged or defective item, contact us immediately at bagluxe09@gmail.com or +91 98154 41546 with photos. We will work to resolve the issue through a replacement or refund.
For any questions or concerns, please contact us at bagluxe09@gmail.com or +91 98154 41546.